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Frequently Asked Questions - Office Moves in Vancouver

Do you move companies on the weekend?

Yes, most of our relocations happen after-hours, either evenings or weekends. Total cost will be lower and the impact on your business will be minimal.

Is it more expensive to move after-hours?

No, it's actually cheaper. We do charge more on an hourly basis, but the efficiency of not competing for loading space and elevators keeps the cost down.

Do you move PC's?

Yes, in fact, we not only move them, we now help approximately 60% of our customers with disconnecting and reconnecting the PC's, allowing our clients’ IT staff to concentrate on the overall system.

Can you move our data center/server room?

Yes, we plan the relocation of this time sensitive equipment to minimize downtime. Frequently, we provide a special crew and a "hot truck" to complete the movement of this delicate equipment both efficiently and safely.

We recently purchased a number of flat screen monitors, can you handle them safely?

Yes, we have developed a system to first bubble wrap the monitors and move them in a computer bin with dividers keeping the flat screens immobile during transport.

Can you provide help with preliminary packing and unpacking?

Yes, we can help pack anything in your office, but typically we assist with common area files, libraries and storage rooms.

This is my first move, how can you help me plan?

We will assign an experienced Project Manager to work with you and your staff throughout the planning and operations stages of the project. In meetings prior to the actual moving, our Project Manager and our move team will help plan all aspects of the project in detail and educate your personnel as to their roles.

What is your "estimating" process?

We first have one of our Account Managers visit your space to determine your needs. We then prepare a comprehensive proposal detailing what we will do, when we will do it and the cost. Our Account Manager will present the proposal to you and answer any questions. Once you have determined we are your best choice, the Account Manager will bring in the Project Management Team to solidify planning the relocation.

Can I be sure you will finish the move on time?

Yes, once we determine the scope of the overall project, we will provide a guaranteed completion time subject to an agreed-upon deadline.

How do you handle last minute changes?

Change is inevitable. Our ability to deal with change is determined by our level of flexibility. The experience of our Move Team, coupled with our strength of resources, allows us to respond to challenges both quickly and efficiently with a minimum of disruption to the move schedule.

Can you help with moving our existing systems (modular) furniture?

Yes, trained personnel from our sister company, can complete the disassembly and reassembly of virtually all makes of systems furniture. An install supervisor will be part of our Move Team.

We are buying furniture for our new office, what is to be done with the existing furniture?

You can store it in one of our warehouses. You can sell it to a used furniture dealer. You can donate it to charity. You can send it to a recycler or to a landfill. We can help with each.

We have classified material to move, how do you deal with secure files?

Working with your security staff, our Move Team establishes a schedule to move classified material meeting even the most stringent requirements. Normally, "line of sight" monitoring of the move together with your personnel accompanying the sealed, locked trucks is arranged.

How do you get the furniture in the right place in the new space?

Our on-site Project Manager (PM) will establish a labeling system to identify the office and even the exact placement of all items. Just prior to the move, the PM will placard the new space with floor plans for each office and directional signage allowing the efficient placement of all items.

Do I need to hire a move consultant to manage the move?

Depends. If you're only considering a consultant to manage the actual move process, then you may be wasting money. Our Project Management Team is experienced handling moves from beginning to end. But if you need a consultant to help with space planning, furniture purchases, phone purchases, etc., then a relocation consultant could be invaluable.

How do I find a good move consultant?

Call iMove. We will provide you with a list of several consultants that know their stuff.

Where do you get your labor? Are they trained?

iMove is setting the industry standard with our labor force. The key to our success is the fact that these regular part-time employees have been assimilated into our system through an on-going training program stressing proper moving procedures, packing techniques, and job safety. They are an integral part of our operation and are not casual or pick-up labor.

Can you help us pack our offices?

iMove can provide all your packing needs. We will fully discuss packing, explaining your responsibility, our responsibilities, and the materials, equipment and procedures involved. We also outline our labeling system: discussing color-coding, room diagrams, directional placards, preparing sensitive or fragile items for shipment, and identifying personal property. Written packing and labeling instructions are provided to aid verbal explanation.

Will you talk to Building Management about the move?

Yes, we will help coordinate your project and arrange for access to loading docks, elevators, entrances and exits.

How will you protect our new offices?

We place masonite on the floors, corner protectors on door frames, and corrugated cardboard along the walls.


GET A QUOTE >> or contact one of our relocation specialists at (888) 455 5472


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